Política de envío
Shipping Policy
Notary services: This policy applies only to physical products. Notary services are provided in person at your location within Fulton County, GA, and nothing is shipped. Travel costs for notary visits are explained when you book and in our Refund policy.
Processing time: Product orders are inspected, packaged, and shipped within 1–3 business days of payment confirmation. Orders placed on weekends or holidays start processing the next business day.
Domestic shipping (United States): We offer these options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day, order must be placed before 12 PM EST)
Rates are calculated at checkout based on package weight and destination, shipped with FedEx.
Mexico shipping: We ship to Mexico. Orders may be subject to customs duties, import taxes, and fees charged by Mexican authorities, which the buyer pays and which aren't included in our shipping rates. Delivery usually takes 7–21 business days.
Order tracking: Once your order ships, you'll get a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.
Lost or damaged shipments: If your order arrives damaged or is lost in transit, contact us within 48 hours of the delivery date at attheriver22@comcast.net so we can open a claim and make it right.
Important notes:
- We're not responsible for delays caused by carriers, weather, or customs.
- Shipping addresses can't be changed after an order ships.
- P.O. Boxes may not be eligible for all shipping methods.
Questions? Contact us at attheriver22@comcast.net or (551) 241-8443.